Items that are in stock will be shipped via USPS within 3 business days. A confirmation email with tracking number will be sent once your shipment is on its way.
Please allow one week for us to ship items that are labeled “Available on backorder”. These items are not currently in stock and will be made especially for you.
If you have not received a confirmation/tracking email within 5 business days of your order (10 business days if backordered) or received your shipment within a week after shipping, please reach out to us via email email@example.com so that we can follow up.
For those who request free pickup, let us know either as a note on the checkout page, via email, or Facebook Messenger when would be a convenient time for you to come out. If we are home, we are available most any time. On occasion we can also make drop-offs in the immediate Bloomington-Normal area.
We value your business and want to do everything we can to make your shopping experience with us a pleasant one.